Aqara Motion Sensor

1. Use the eject pin to poke the reset hole on the motion sensor. If the Hub makes voice prompts, “Normal link confirmed”, it signifies that the Hub and the Motion Sensor are communicating properly. Go to (2); If there are no voice prompts, move the sensor and the Hub closer together and try again. If there is still no voice prompts, the sensor might be deleted or it might have run out of battery. Ensure you refer to the device adding methods to add the device or replace the battery.
2. Put your hand in front of the lens, enter the home of Motion Sensor in app, refresh the device records (log). If there is 1 to 5 minutes log around this moment, it indicates that the device is working effectively.

There are 3 possible reasons:

1. An Operation error. Try to add the device according to the adding method again.
2. The device is too far apart from the Hub. You can try to move the device closer to the Hub.
3. There are too many devices under the Hub.

There are 3 possible reasons:

1. If the device is too far apart from the Hub, please test the distance between the sensor device and the Hub and install the device closer to the Hub.
2. Low battery or no battery. You may need replace the battery.
3. The device is installed on the surface and the signal strength is low or there are interferences. Please avoid metal surfaces and minimise the obstacles between the hub and the sensor where possible.

1. Install in the area that needs to be monitored, for example in the living room or bedroom (during installation, please refer to the portion of the manual regarding the motion sensor is operating range).
2. A coffee table, shoe cabinet or desk can be used, but ensure that it is installed close to the edge (recommended height is 1.2m to 2.1m);
3. Ensure you do not place on a metal surface or allow anything to block the motion sensor.

Yes. However if you do not want a pet to trigger the sensor, then refer to the detection diagram in the quick start guide and place the motion sensor in a higher location. Therefore a pet will not trigger the sensor when it moves on the ground. (Please refer to the quick start guide regarding the installation options).

Possible reason:

1. The battery has died or depleted;
2. The PCB is damaged;
3. Sensor crashes.

There are 4 possible reasons:

1. PIR sensor or related circuit is damaged;
2. Sensor is triggered each minute and it is right in interval between each minute;
3. The detecting interval extends to 10 minutes in sub-health or warehouse mode;
4. Lens are damaged.

Low battery.

The Aqara Motion sensor detects once every minute by default and goes to sleep mode after it is triggered. After one minute, it is triggered again. It might be in the sleep mode when you were using it.

One hour after it is connected to the network (Newly added to the network mode), the Motion Sensor is triggered once every 5 seconds. If it is not triggered within an hour, it automatically enters Normal User Mode. It is then triggered once every minute.

It might happen if the Motion Sensor is placed close to the heat source, micro wave stove, air conditioner or an area that is exposed to a strong light.

1. Push in and hold the reset hole on the device for 3 seconds. The indicator will flash 3 times then it will reset to factory settings;
2. If a sensor needs to be paired with another sensor hub, it will need to be reset before the new pairing will succeed.